Facilities Services
1156 7th Street
Campus Box D, PO Box 173361
Denver, CO 80217
Main: 303-556-3260
Hours of Operation
Monday – Friday: 7:30 am – 5 pm
Saturday – Sunday: Closed
After Hours Emergency Number:
303-556-5000
Facilities Services
Facilities Services is responsible for the Auraria Campus physical infrastructure, including building maintenance, grounds, and utilities. In addition, Facilities Services provides design and construction services for remodeling and specialty maintenance on campus.
Need an immediate response? Call Customer Service for assistance:
- During Business Hours: 303-556-3260
- After Hours: 303-556-5000 (Auraria Campus Police Department Dispatch)
Taylor Lewis
Director of Facilities Services,
Environmental Health & Safety
2023 AURARIA SECURED CAMPUS INITIATIVE
OVERVIEW (Updated Oct. 12, 2023)
To prioritize the safety and wellbeing of employees, students, and other members of the campus community, AHEC instituted a secured campus as of Oct. 2, 2023. Most buildings are now secured and require campus ID badge to access the building.
All campus students, staff and faculty need to make sure they have a Campus ID badge and that it is activated. Everyone with an activated campus ID badge can access campus buildings on this schedule.
To obtain a campus ID badge please visit the ID Station in the Tivoli Student Union; see details about hours in the FAQ below.
If you have a campus ID badge but it isn’t working, you may need to activate it. To activate your campus ID badge follow these steps:
- Go to any exterior door card reader
- Call AHEC Access Control (303-556-4296) during business hours, Monday-Friday 7:30 a.m. – 4:00 p.m.
- When prompted by an Access Control representative, swipe your Campus ID badge on the card reader to activate.
All students, staff and faculty will have campus ID badge access during building hours. Most classroom buildings will be accessible via ID badge between 7 a.m. and 6 p.m. Monday through Friday with additional hours on the weekends. Please see AHEC’s website for detailed building hours. Anyone needing access outside of these hours will need permission from their department.
For additional questions on the Auraria Secure Campus Initiative please email: AHECsecuredcampus@ahec.edu
AHEC is grateful for the many efforts that help ensure that we are a safe and welcoming campus community.
Thank you.
AHEC Executive Office
FAQ’s
Why is the Auraria Secured Campus Initiative being activated?
A more intentional approach to building access is being enacted based on the recommendation of an external security consultant following a campus safety assessment. Safety is our top priority. As a thriving, urban campus, AHEC is committed to evolving its practices to support long term campus security.
The summer pilot programs were found to be effective, well-received and were successful in helping faculty, staff and students feel safer on campus and did not result in any unforeseen issues in accessibility.
How do I obtain a valid campus ID badge?
Please visit the Campus ID Badge Station located in the Tivoli Student Union #269
Listed below are the regular ID Station hours that will resume on Monday, Oct. 9:
- Monday – Thursday: 8 am – 4:30 pm
- Friday: 8 am – 3 pm
- Saturday – Sunday: CLOSED
*To reduce wait times and long lines, it is recommended you obtain your campus ID badge during slower hours at Campus ID Badge Station, recommended times are 60 – 90 minutes at opening and 60 – 90 minutes before closing.
Employees must provide a government-issued ID and a document or email from HR or a completed ID Authorization/Charge Form.
Call 303-556-8352 or email IDStation@AHEC.edu for more details.
Please know that we are willing to accommodate the institutions with any special badging events within reason (i.e., after business hours or on weekends)
When the campus moves to a secure building model in phase 3 on Oct. 2 what buildings will remain open for public access?
Tivoli Student Union and the Auraria Library will be open for public access – see building hours HERE.
Prospective students and guests will still be able to access Confluence and JSSB through the main front entrance.
Other buildings like Emmanuel Art Gallery, PE/Events and King Center will be open for events.
What if I forget or do not have my campus ID badge when accessing secured buildings?
Beginning in Phase 3-Secure, you must have an active campus ID badge to access fully secured buildings.
If someone forgets their campus ID badge, are you allowed to let them in the building as a campus ID badge holder?
For safety purposes, do not let any unbadged individuals that you do not recognize and are not familiar with, access to any building on Auraria Campus.
What if I lose my campus ID badge?
Please visit the Campus ID Badge Station located in the Tivoli Student Union #269 to immediately replace your campus ID badge.
What if my campus ID badge isn’t working at a building badge reader?
Please contact AHEC Control Access at 303-556-4296 to correct the error.
What if I’m expecting a visitor to campus who needs building access?
All faculty and staff are responsible for allowing access to buildings and escorting visitors on the Auraria Campus. A longer-term contractor or guest can be given a contractor/visitor Campus ID Badge. Please contact your institution for more information.
What if I am an off-campus visitor here to meet with someone?
You should contact the person you are here to visit directly to get access. Directories for each instituton can be found HERE.
What about my recurring deliveries?
Please provide a phone number to anyone responsible for recurring delivery services and be prepared to meet them at the exterior entrance.
I am an instructor/professor, how can I help my students be prepared?
During the first six weeks of the semester, please ask your students to show their campus ID badge and encourage them to exchange phone numbers with a classmate in the chance that they may need access to the classroom at some point.
CU Denver Secured Campus FAQs
Auraria Secured Campus Initiative CU Denver-Specific FAQ
Student: What do I do if I need a Campus ID Badge?
Visit the ID Station in the Tivoli Student Union #269 (located across from the bookstore). Regular hours are Monday – Thursday, 8 a.m.– 4:30 p.m.; Friday, 8 a.m.– 3 p.m.; closed on Saturdays and Sundays. You will need to bring a government-issued ID and a copy of your semester schedule. You can show it on your phone.
If you obtain a new ID, the permissions to access the AHEC buildings on campus will automatically be loaded onto your card.
If you have any additional questions, please call the ID station directly during office hours at 303-556-8352.
Faculty/Staff: What do I do if I need a Campus ID Badge?
Visit the ID Station in the Tivoli Student Union #269 (located across from the bookstore). Regular hours are Monday – Thursday, 8 a.m. – 4:30 p.m.; Friday, 8 a.m. – 3 p.m.; closed on Saturdays and Sundays. You will need to bring a government issued ID and a document or email from your HR department or a completed ID Authorization/Charge Form.
If you obtain a new ID, the permissions to access the AHEC buildings on campus will automatically be loaded onto your card.
If you have any additional questions, please call the ID station directly during office hours at 303-556-8352.
Do I have to pay for the Campus ID Card?
If you are an enrolled student, you do not have to pay for an ID card. However, if you are issued a card and lose it, you will have to pay for a replacement. If you are a staff and faculty member, consult with your unit representative to determine who is responsible for paying for ID badges. If you lose your badge and need to replace it, you will be responsible for a replacement fee paid to AHEC.
I have an ID Badge. Do I need to do anything else?
If you have an ID badge, you still need to make sure it is activated. If you have not used your ID badge to unlock an exterior or interior door in an AHEC building (see list below), you will need to be re-activated in the system and have the permissions re-established on your existing card. To do this, call Access Control at (303) 556-4296 during their operating hours from Monday to Friday, between 7 a.m. – 4 p.m. When you call, make sure you are on campus, in front of a card reader at an AHEC building, and access will be granted in real time.
I have an expired CU Denver ID Badge. What do I do?
Please disregard the expiration date printed on your ID badge. Starting Monday, Oct. 2, if you expect to enter any of the buildings listed below and have not used an AHEC card reader before, you will need to call Access Control to get reactivated in the system.
Which Buildings Will Require Badge Access starting Monday, Oct. 2?
Administration Building
Arts Building
Boulder Creek
Central Classroom
Cherry Creek
North Classroom
PE Events Center
Plaza Building
Science Building
Tivoli Annex
West Classroom
*Please note that these campus buildings will have operating hours from Monday – Friday, 6:30 a.m. – 10 p.m.; weekends, 7:30 a.m. – 6 p.m. During these hours, you’ll be able to access buildings with your ID badge. After these hours, you’ll need to get special access permission through your supervisor or department following established protocols.
What buildings are staying the same?
5th Street Hub
9th Street Park Buildings
Auraria Library
King Center
St. Cajetan’s Basement
Emmanuel Gallery
Tivoli Student Union (main building)
Is access changing for CU Denver Buildings?
No. The badging protocols for Lawrence Street Center, Business School, CU Denver Building, Student Commons, Learning Commons, Lola and Rob Salazar Student Wellness Center, Lynx Crossing, or City Heights Residence Hall are not changing. However, if you need to enter any of the AHEC buildings on campus (see the list above) you will need to have your card activated by calling Access Control. Otherwise, you will not be able to access these buildings. See the directions above on how to activate your badge.
How do visitors get in?
CU Denver is working on a process to issue visitor, vendor and community ID Badges that will provide access to buildings. More information is forthcoming.
I have deliveries planned. What do I need to do to make sure those deliveries are not interrupted?
CU Denver is working on a process to issue visitor, vendor and community ID Badges that will provide access to buildings. More information is forthcoming. Until then, please assign a contact person or persons for the vendor making the deliveries. Your contacts should make arrangements to meet the vendor at the door to let them in. The contacts do not have to escort the vendor out of the building.
Where can I get more information on this Secure Badging Initiative?
You can find more information HERE.
How do I provide feedback?
AHEC is collecting feedback through this email: AHECsecuredcampus@ahec.edu.
Environmental Health and Safety
The Environmental Health and Safety department, housed within Facilities Services, educates and provides support to the Auraria Campus community to prevent and mitigate health and safety impacts on campus.
Training
Training is available for the Community College of Denver, Metropolitan State University of Denver, and University of Colorado Denver to make the tri-institutional community safer and more environmentally aware.
AHEC is committed to ensuring the safety and well-being of all students, staff, and faculty that use the Auraria campus. We have adopted a learning management system to provide a series of training courses available for tri-institutional use. These courses include:
- Asbestos Awareness
- Bloodborne Pathogen Safety
- Confined Space Entry
- Hot Work
- Lock Out Tag Out (LOTO)
- Stormwater Awareness
- Utility Cart and Vehicle Safety
- Auraria Hazard Awareness
For access to these courses, please email SafetyOffice@AHEC.edu to be assigned a username and given additional login instructions.
For those affiliated with or needing information on University of Colorado Denver-specific Environmental Health and Safety information, please use this link to access CU’s EH&S homepage.
Auraria Campus Chemical Inventory
The institutional departments on the Auraria Campus are responsible for the safe storage, handling and disposal of the hazardous materials (e.g. chemicals, compressed gases, aerosols, biohazardous sharps, etc.) generated by their programs. AHEC EH&S utilizes Onsite EHSA for hazardous material inventory campuswide and associated compliance management. If you purchase and use hazardous materials on campus, please contact AHEC EH&S at SafetyOffice@AHEC.edu for access and training.
Stormwater Management
A major responsibility of the Environmental Health and Safety department includes preventing pollution of stormwater drainage systems and monitoring illegal dumping of illicit materials into storm drains.
Stormwater Permit
The Auraria Higher Education Center stormwater permit covers all 152 acres of the campus. To monitor the quality of water discharged into waterways, sampling water discharge, tracking water flow, and annual inspections of all outfalls into waterways may be done.
Stormwater Program Summary
Stormwater is the water runoff from storms, snow melting, and surface drainage that runs into either storm drains or natural waterways. A stormwater permit is required to authorize discharging the flow of stormwater into rivers, streams, or other water bodies. Stormwater is not treated or filtered prior to being discharged into rivers or streams; therefore, the owner of the storm sewer system is required to take certain measures to minimize the contamination of the stormwater.
- A stormwater permit is issued by the Colorado Department of Public Health and Environment (CDPHE) to give the permittee a guideline of what is required for stormwater drainage into state waterways.
- The Clean Water Act requires a National Pollutant Discharge Elimination System (NPDES) permit to be able to discharge stormwater from the Municipal Separate Storm Sewer System (MS4) into waterways.
Stormwater Phase II Program
The Auraria Higher Education Center maintains another permit, called a Stormwater Phase II Program. This program uses several techniques to reduce pollutants discharged, to protect water quality, and to satisfy the water quality requirements of the Clean Water Act. These techniques consist of the following:
- Public Education and Outreach: A public education and outreach program reinforces the public’s personal responsibilities in maintaining a clean environment. Responsibilities include taking steps to reduce the pollutants in stormwater, understanding the impact of stormwater on water quality, and reporting any illicit materials in stormwater drainage by phone or mail. Stormwater drains are marked with either stencils or stickers much like the ones shown below.
- Public Participation: Public participation is key to this program. This webpage provides information on new developments in the program.
- Illicit Discharge Detection and Elimination: An illicit discharge is defined as any discharge to an MS4 that is not composed entirely of stormwater. Illicit discharges can come from damaged drain systems, pollution, direct and intentional connections to stormwater drains that do not discharge stormwater, or intentional dumping of illicit materials into stormwater drains. To detect illicit materials, inspections of the outfalls are regularly carried out. Samples may be taken, public inquiries are investigated, and pictures of outfalls will be taken. Once a problem has been reported, the source of the illicit material will be identified. The responsible party will be notified and directed to disconnect the illicit connection. If the offender does not take immediate action to correct the problem, then legal actions will be taken. All actions will be documented and reported in the annual stormwater report.
Members of public may submit information—including but not limited to information on illicit discharges or failure to implement or meet control measure requirements associated with applicable construction activities, applicable development sites, or permittee operations—to http://webtma.ahec.edu:82/home.html
Construction Site Runoff
Control Construction activities that result in a land disturbance of greater than or equal to one acre are required to have an operator implement an MS4 program to reduce pollutants in stormwater runoff from the construction site. The program must include an ordinance requiring the implementation of proper erosion and sediment controls, a site plan review of potential water quality impacts, site inspections, and sanctions to ensure compliance.
Post-Construction Runoff Control
Post-construction runoff controls have shown to be the most cost-effective approach to stormwater quality management. Post-construction sediment is easily washed away into stormwater drains. Post-construction runoff controls consist of inspecting completed construction sites, tracking stormwater and waterways connected to newly constructed sites, and reviewing ordinances requiring post-construction runoff controls. Sediments like oil, grease, pesticides, heavy metals, nitrogen, and phosphorus can be left unchecked when a working crew leaves a construction site. Also, water flow in streams and rivers can be severely altered because of new buildings and parking lots and drainage to stormwater sewers, transferring the water to waterways instead of allowing the water to be absorbed by the ground, plant life, and wildlife.
Pollution Prevention
An operation and maintenance program that strictly outlines the procedures and requirements for the MS4 has been put together to help train employees on pollution prevention and good housekeeping practices. Best management practices and measurable goals for the program are also included in the procedures and requirements. Stormwater Awareness training is available at the training link above.
Stormwater Outreach and Education
Work Order Requests
Submit a Work Order Request
There are a variety of ways to submit a work order request:
- Online
Please Note: Work order requests that require approvals (i.e., charge-back work orders and key requests) may not be submitted through the online work order system - Call 303-556-3260, Monday–Friday, 7:30 a.m.–5:00 p.m.
- Stop by the Facilities Management Office | 1156 7th Street
The online work order system is provided for the convenience of faculty and staff on the Auraria Campus to submit and track requests for non-emergency maintenance, repairs, and/or assistance from Facilities Management.
The online work order system allows you to:
- Receive automated email updates
- Track the progress of your work order
- Provide direct feedback to the Trades Director about the work performed
Emergency Work Order Request
- Emergency Work Order Requests During Business Hours (e.g., gas smell, water pipe break, etc.) | Monday–Friday, 7:30 a.m.–5:00 p.m. | 303-556-3260
- After Hours Emergency Work Order Request | Call the Auraria Campus Police Department Dispatch | 303-556-5000
Work Order Survey
Every fifth online work order submitted will receive a follow-up work order survey once the work is completed. The information submitted through the survey is confidential and is used internally to improve customer service.
Need Assistance?
Use the step-by-step instructions below for submitting an online work order or contact Facilities Management Customer Service | 303-556-3260
Online Work Order Instructions
Click Here to Submit Your Facilities Management Work Request and complete the online form.
- Name
- Phone #
- E-mail Address
- Acct # (i.e., maintenance, general, corrective, etc.)
- Customer (choose from the dropdown menu)
- Facility (choose from the dropdown menu)
- Building (choose from the dropdown menu)
- Area (choose from the dropdown menu)
- Request (write a brief description of the work that needs to be done)
- Select Submit
When you submit your work order, you will receive an email confirmation. Please print a copy of the work request for your records.
Project Services
In addition to general facilities support, the Auraria Higher Education Center provides design and construction services to campus departments. Anywhere between 125-150 projects are going at a given time. Our construction services team is dedicated to helping ensure your project is a success from concept to completion.
The projects we support fall into four categories:
- Capital Projects
- Controlled Maintenance
- Deferred Maintenance
- Remodels
Request an Estimate
To obtain an estimate for your project, put in a Work Order Request. A project manager with AHEC will meet with you to determine the scope of your project, learn about your project needs and wants, and discuss the design process.
Access Control
The Access Control office makes keys and encodes ID key cards for approved door access on the Auraria Campus.
Contact Access Control
Facilities Management Building
1156 7th Street, Room 131
303-556-4296 | accesscontrol@ahec.edu
Business Hours (Or by Appointment)
Monday – Friday: 7:30 am – 4 pm
Key Request Form
- The three-part Key Request form has been replaced by a fillable PDF, making it a faster and more convenient process for departments to request keys. Download now »
- If you are having issues viewing the online application in your browser:
- Make sure your Adobe Reader is updated.
- Depending on your browser, click the small “PDF” icon on the top right of the webpage. Choose to open in Adobe Reader. Follow the prompts. When the PDF opens, click “save a copy.”
- You can also try downloading the form in a different web browser. Click on the link above, and when the webpage appears, choose to download the document (even if it’s not appearing within the browser). Open it from where your computer stores downloaded documents and complete the form.
- NOTE: Mac users, visit this webpage for instructions on how to digitally sign a form.
- If you are having issues viewing the online application in your browser:
- Each department has a Designated Signing Authority who will complete the form and manage the process for requests. Please ask your office administrator if you do not know who your designated signing authority is.
- Access Control’s turnaround time is three days for all correctly submitted key requests.
- Designated Signing Authority: Please email completed forms to accesscontrol@ahec.edu (printed forms are not accepted)
Reminders for Key Holders
- All keys are property of the Auraria Campus Facilities Management. You are responsible for its security and use.
- This key must be returned to Auraria Campus Facilities Management, not your department.
- If a key is lost, you must notify Facilities Services (303-556-3260) and the Auraria Campus Police Department (303-556-5000) immediately. A nonrefundable fee of $25 is charged for the replacement of a lost key.
- Return broken key pieces for replacement.
- This key may not be lawfully copied, except by Access Control in the Facilities Services office.
- You may not lend or give this key to anyone else.
- Students must provide a $25 deposit for each key issued, which will be refunded when keys and receipts are returned.
- Keep all receipts for proper credit.
- Key numbers and copy numbers must match the approved form.
- When returning one key and picking up another, credit for the original deposit will cover the new deposit, but you will need to provide the original receipt.
Contact Us
Facilities Services
Facilities Servces is a 24/7 operation with on-call service for after-hours emergencies.
1156 7th Street
Campus Box D, PO Box 173361
Denver, CO 80217
Main Number
7:30 a.m. – 5:00 p.m. / M-F
303-556-3260
After Hours Emergency
5:00 p.m. – 7:30 a.m. / M-F (all holidays and weekends)
303-556-5000
Access Control (Lock Shop)
8:00 a.m. – 9:00 a.m. – Tues., Wed., Thurs.
1:00 p.m. – 2:30 p.m. – Mon., Tues., Thurs., Fri.
303-556-4296
Environmental Health & Safety
8:00 a.m. – 5:00 p.m.
303-556-8397
Taylor Lewis
Director of Facilities Services, Environmental Health & Safety
303-556-3641
taylor.lewis@ahec.edu
Anne Feeser-Olesen
Director of Project Management & Administration
303-556-3394
anne.feeser-olesen@ahec.edu
Tom Johnson
Assistant Director of Facilities Services
303-556-2359
tom.johnson@ahec.edu